Note Types

NoteDrop includes common note types and lets you create your own.

Built-in Types

NoteDrop includes these note types. Every type can record a duration.

Type Use Case
File Note General notes, observations, internal memos
Telephone Attendance Phone calls — adds phone number, "With" and Incoming / Outgoing
Conference Note In-person meetings, video conferences — adds Attendees
Advice Note Professional advice provided to client
Capacity Note Capacity observations (common in legal/medical)
Settlement Note Settlement details (property, legal)
Consultation Note Clinical consultations — adds Attendees
Clinical Note Clinical observations and records
Phone Call Phone calls outside legal practice — adds phone number, "With" and Incoming / Outgoing
Meeting Note Meetings — adds Attendees
Client Meeting Meetings with a client — adds Attendees
Site Inspection Site visits
Property Inspection Property inspections
Email Summary Summary of an email exchange
Review Note Reviews of work or files

Types for Each Industry Profile

Each industry profile shows its own set of built-in types, in this order (⌘1–⌘9 in the panel follow it):

ProfileTypes shown
LegalFile Note, Telephone Attendance, Conference Note, Advice Note, Capacity Note, Settlement Note
MedicalConsultation Note, Clinical Note, Phone Call, Meeting Note, File Note
Real EstateFile Note, Phone Call, Property Inspection, Client Meeting, Email Summary
AccountingFile Note, Phone Call, Client Meeting, Review Note, Email Summary
GenericFile Note, Phone Call, Meeting Note, Email Summary
SimpleFile Note, Phone Call, Meeting Note

Switching profile only changes the types if you haven't chosen them yourself. Use <profile> Defaults in Settings › Note Panel › Note Types puts them back.

Custom Note Types

Add your own note types for situations not covered by the defaults.

  1. Open Settings

    Click NoteDrop in the menu bar → Settings.

  2. Go to Note Panel

    Select Note Panel in the sidebar and find the Custom Types section, below Note Types.

  3. Click "Add Custom Type…"

    Enter your custom type name and press Return or click Add.

Examples: Patient Record, Site Visit, Mediation Note, Board Meeting

Templates and Snippets

Give any type a template and new notes of that type open pre-filled with it. Snippets are reusable text for the panel's Insert Snippet menu. Both can use the tokens {client}, {matter}, {matterType}, {date}, {time}, {author} and {noteType} — see Creating Notes.

Hiding Built-in Types

If you don't use certain built-in types, you can hide them from the picker:

  1. Go to Settings › Note Panel › Note Types
  2. Click the eye icon next to any built-in type to hide it
  3. Hidden types won't appear in the note type dropdown

Click the eye icon again to show a hidden type.

Deleting Custom Types

To remove a custom type you no longer need:

  1. Go to Settings › Note Panel › Custom Types
  2. Click the trash icon next to the custom type
Note: You cannot delete built-in types, only hide them. Custom types can be deleted permanently.